A customer is the main source of any business revenue. Every Spa owner must be clear in his mind that the retainment of existing customers is as important as breathing. To retain customers identifying their needs is important. Consider the first thing they experience when they come to your Spa. they don’t want to wait at reception or waiting rooms for their appointments and turn. Management of every customer’s time and schedule is important.
Put yourself in the customer’s shoes and think once you went to a Spa for booking an appointment and that it is not available. Or your desired staff member is not available at that time. What will you feel? Will you feel special or disappointed? Disappointed. You came specially from your home for an appointment and that is not available on desired dates. The reason for disappointment is not having the desired date or staff member. This is because of the distance they covered from home. Everyone likes those services which they can avail from home.
What if as a Spa owner you managed to provide ease of scheduling appointments to your clients at home. They can have the facility to choose dates according to their ease and the plus point is they can also choose their desired staff member for services. You just have to use Spa Scheduling Software. Through this, your customers can easily book appointments online.
Save your time:
When you are managing a system manually it requires a lot of time and effort. To assign tasks to staff as desired by their customers and to book appointments through phone calls is not a piece of cake. If a software can do this for you then save your time for other tasks.
Without software, your business requires your more time. This will make you neglect your personal life. If you give more time to your personal life your business will be neglected. To manage both usages of software is the best solution. You can manage your business even if you are out of the country for holiday.
This software builds a database for you of your customers. You can access information of any customer at a click. The problem of asking for appointments through voice mails or phone calls is now resolved. You and your customers are both relaxed.
When a client books an appointment in your Spa this will send notification via SMS and mail to both staff and customer. Sometimes customers forget about their appointment. This software reminds them that they booked an appointment for today.
The updated database shows the interests and needs of your customers. Customers desire special treatment. Through Email and SMS, you can either do customized marketing or overall product marketing. Overall product marketing includes vouchers, gift cards, etc.
Mobile Phone users:
Most people don’t have time to open their computers or laptops. They are addicted to their mobile phones. If you target customers through mobile apps it will be more beneficial to your business than a Pc software. This software is mobile friendly and you can use it wherever you want to.
Automatically integrates the mobile app with the website of the owner’s business.
Monetary benefits of the software:
These software guarantees increased monetary benefits than before.it is a statistical fact that if you go for new customers it costs you almost minimum 5% more than the existing customers. In comparison, by using Software to Manage Client’s Schedule the profit you can generate from existing customers is 60-70% more. Through these statistics, you can see how much customer retention is important. It can be done by providing a quality service to your clients.
Long term return:
As you word of mouth spread with more speed than any other marketing strategy. Whenever you plan to expand your Spa business it will require fewer efforts to attract customers. They already knew about your standards of services through relatives or friends. Automatically their choice of best Spa will be you. This is the power of having more satisfied customers than others.
Everything software which is developed in this technological era is for users ease. All businesses are moving towards using software rather than manual practices. To compete with them, the choice of competitively better software is important. Whenever you search for scheduling on the internet. You can find multiple software. All software is not secure and not up to the mark. To be successful in the business world your choice of software has a lot of impact on your customer satisfaction. You have a choice of different software. Wellyx is providing solutions to manage your Spa clients in a far better way than your competitors. Wise decisions are one of the best qualities of a successful businessman. So, be wise and have your perks.